There are a lot of ways in which being a physician is rewarding. It can also be very frustrating, however. One of the most frustrating things about it is communicating essential information to patients. This is where a business answering service can come in. Incorporating text messaging into your communication has many positives. Here are three reasons to consider using an answering service for small business for texting in your practice today:
1. Encourage Preventive Care
As a physician or other healthcare professional, you know that preventive care is one of the most important things that your patients can do for themselves and that you can provide guidance for. Secure text messaging may be used in your practice to encourage your patients to take their medications regularly, as well as remind them about surgery preparations, and other at home health care activities they can do.
2. Reduce Missed Appointments
Missed appointments can have an adverse effect on your patient’s overall health and subsequently, your ability to treat them. If you are frequently frustrated by forgotten appointments, you know that this can also be costly for your practice in terms of money and time. One of the other primary benefits of using a text messaging service in your medical practice is that it may drastically improve patient attendance.
3. Communicate Easier
Fewer people are communicating face-to-face or over the phone, and more often than not are responding quicker and easier with text messaging. This will greatly improve your communication with your patients, whether you need to update them on treatment options or just to send them reminders to help them feel more informed day-to-day.
You probably will be using the phone answering service for small business in your medical practice when you realize how valuable it is. Contact the professionals at CallNET to set up your text messaging system today.