Not all jobs or professions allow you to stay at your desk all day. For professionals that are constantly on the go, answering services provide an invaluable tool.
Don't Miss Out
You can't be everywhere at once. You may need to run a thousand other errand that demands your personal attention. Unfortunately, that means you're not going to be able to catch many calls while you're out. Rather than let them simply go to voicemail and potentially miss out on an important phone call, you can have an answering service handle it for you.
People want to do business with someone who's responsive and attentive. Having an actual person answer the phone and take a message is far more helpful. Your clients feel like someone is genuinely paying attention and treating them like human beings. The personal touch is always a better option than a robotic voice.
It's no secret that you're not the only person who misses out when a phone call goes unanswered. Clients are also left disappointed. They may have simply had a question or wanted to follow up with you. Trained agents at a live answering service can share information with your clients, so their questions get answered and the process moves forward. It's a simple solution but immensely valuable. Poor communication or a lack of professionalism are excellent ways to lose clients, receive poor reviews, and otherwise tarnish your reputation. You can't be available 24/7 to respond to every question and relay each detail, but an answering service can always be accessible and able to respond, even on holidays and weekends.
Stay in Contact
You're constantly heading to appointments and meetings along with a seemingly endless stream of other tasks. Your clients may understand that, but they still feel better with a human being to speak to when they call. If you're not there, having an answering service is the next best thing. Staying glued to your phone isn't an effective way to do business, but clients don't like to feel like they're being ignored. Using an answering service allows you to keep in contact, while getting things done.
Everyone is allowed to have a life. Of course, your clients also have obligations, jobs, and lives to live. Your schedules aren't always going to conveniently align, and the only time for them to return your call may be at night, on the weekend, or during a brief moment of peace over the holidays. Obviously, it's good that they've made the time to get back with you, but you're probably not going to be free to take their call. Wouldn't it be nice if they could speak with a person rather than simply leaving a voicemail? With a professional answering service, they still get to speak with an actual person, even if that person isn't you.
If a call answering service sounds like it could help you and your hectic schedule, you should speak with the expert team at CallNET.