Companies that choose to use an answering service have two choices: automated or live call answering services. While both have their benefits, many companies prefer live telephone services because of the advantages for their business. If you’re considering...

​In today’s global economy, businesses need to be available for their customers 24/7 to grow their businesses worldwide. If you’re struggling to meet the demands of the international market, why not consider using a global call center? Here are three benefits of using a global...

​The number one reason to outsource your calls is so that your company can provide better customer service. A lot of businesses have forgotten that they’re supposed to serve the customer, not the other way around. When clients reach an answering tree and have to...