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Web Chat / Live Online Help Give your web site a pulse! Make the Internet a more customer service oriented environment with our Web Chat and Live Online Help services. From your company's web site your customers are just a click away from one of our live Customer Service Representatives(CSR). 24 hours a day, your customers can have access to a CSR who can supply them with information about your company, products and services. Your customers can get real answers to their questions without picking up the phone. |
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By simply clicking the Live Help icon on your web site your customers are instantly connected with the first available CSR. They will be courteously greeted with a personalized message and are given the opportunity chat back and forth with one of our highly trained CSRs.
Web Call Back is the future of Internet customer service and convenience. From your company's web site, your customer simply enters his or her name and telephone number in the Web Call Back form and clicks Submit. Upon form submittal, one of our highly trained CSRs will receive the customer information and immediately place a call back to the customer. It's the ultimate in Internet convenience and it's available 24 hours a day.
To take the headache out of scheduling, CallNet Corp. offers AppointCenter scheduling services. AppointCenter is a revolutionary online scheduling service that allows our CSRs to make your appointments and reservations in real-time. You can also allow your customers to directly make appointments with you online. Best of all, it's so easy to use! We simply set up your account and you decide times and days when appointments can be made. To learn more about this exciting new service, click here.
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