- 24/7/365 access: Nothing makes customers quite as content as feeling "heard" by a business or service provider. By having a live answering service, your business ensures that your customers have access to your business 24 hours a day, 7 days a week, and 365 days a year. Customers will always value and appreciate the human connection. Their needs and concerns are either addressed or forwarded to the correct person in your business via email, text or fax. A happy customer equals a successful business which means growth.
- Bilingual operators: Our live answering service providers your company the added benefit of bilingual service. CallNET Corp makes sure that our operators are trained to take calls in both Spanish and English.
- Consistency: Consistency is the key to maintaining a lasting professional image and upholding your brand appearance. Your customers need to know that whenever they call, even after hours, their needs will be addressed by a representative of your business. Our agents work from the scripts you provider from day one.
At Coastal CallNET Corp. we have a wealth of knowledge and technology at our fingertips. Thanks to our experience in the answering service industry we are well equipped to create custom solutions for a variety of industries. No matter the type of size of your business, our custom answering service solutions are a guarantee to fit your exact needs.