All of our customer service reps are trained with the most up to date software available. Whether you are a HVAC company, a plumbing company, landscaping company or anywhere in between, CallNET guarantees the best possible experience for you and your customers alike. So, don't worry about losing jobs because you couldn't get to the phone or you relied on voicemail and get hang ups for those callers who want to speak with a live person â€“ let CallNET capture those sales and service calls and dispatch messages that need immediate attention and keep your customers coming back for years to come.
Physicians & Healthcare Providers
All operators at CallNET undergo a specified training program for the medical field as well as being certified HIPPA compliant. We guarantee that each call will be answered and properly dispatched to ensure each patient receives the care that they need.
Whether you need a virtual receptionist, someone to screen calls, set appointments, capture leads or dispatch urgent calls...CallNET is standing by!
Never miss another sales call that hangs up and calls a competitor that has a live person to help them right away! Let CallNET capture leads and dispatch them ASAP!
It is never a good time for lockouts, the hot water heater burst, to have the AC go out or for plumbing to get stopped up. Especially, when they are in properties that you manage! CallNET is on-call for you 24/7 to handle and dispatch these types of service emergencies but most importantly to prevent you from having to deal with these types of after-hour and weekend headaches!
With leading edge technology, CallNET can be the continuity your agency is looking for to make sure that you stay in contact with your callers and employees during disaster recovery. As well, agencies partner with CallNET to provide many outsourced solutions from routing calls to emergency dispatch.
From large universities to public and private schools, CallNET can act as an extension of your business by handling over flow calls, registration and admission services or routing calls. We can provide affordable solutions with the professionalism your callers expect.
We know your time is valuable, and so is your customer's time. Our professional and courteous customer service representatives (CSRs) can act as an extension of your business by screening and routing calls, taking messages and appointments, capturing and dispatching leads, processing orders and more! All at a fraction of the cost of an employee!
We can provide that virtual office that you need, and your customers will never know the difference! Our professional CSRs can be an extension of your business by taking messages, setting appointments, routing calls, dispatching emergencies, taking orders and more... And incredibly, at a fraction of the cost of a full time employee!
You wouldn't open a brick and mortar business without an employee there to help customers would you? Let CallNET be there for your online customers! We can provide the ultimate in customer service by providing web chat service, helping place and process orders and more!
We can customize your account to your specifications while providing the most professional, reliable and courteous customer services available.