How It Works
1. Choose Your Plan
Choose the minute plan that will work best for your business. You pay one price and can use your minutes on services such as live answering, web chat and more!
- Charges are based on time (minutes) spent working with customers. We help you estimate how many minutes you will need based on the average number of calls you recieve and the average time that is spent on a call. We bill in 6 second increments unlike other services who round up to the nearest minute which costs you much more!
2. Set-Up Your Account Instructions:
Information pages and scripts are the instruction set we use to answer your incoming calls. We want to ensure that we are handling your calls in the most professional, courteous and helpful manner possible.
- An answer phrase to be used in your company's name.
- Information on how to take messages, dispatch calls, transfer calls and or re-route special calls.
- Messages are delivered to your specifications via phone, fax, email or online through your account access
3. Begin Taking Your Calls:
Your company's calls are forwarded to your own private phone number and we begin taking your calls!
- We assign your account a private phone number. Our software recognizes it as your company every time a call comes in and it brings up your specific account instructions and information.
- Forward your phone number to us anytime 24/7, during specific times of the day or days of week, when other lines are busy or we can answer all the time!
