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Appointment scheduling has never been easier or more affordable! CallNet's AppointCenter Service offers powerful online appointment scheduling that can save you up to 80% of your scheduling labor and administration costs. Outsourcing your scheduling operations increases efficiency and productivity and is perfect for companies of all shapes, sizes, and dynamics. Whether you are a small business or a large scale, multi-
office operation, we have a scheduling solution to fit your needs. AppointCenter services allow our highly trained CSRs to remotely schedule your appointments using our online scheduling tools. All scheduling is done in real-time, eliminating the possibility of double bookings, and is available 24 hours a day. AppointCenter is a 100% web-based scheduling service that can be accessed by you, staff in your office, remotely by our CSRs, and even your customers. This truly remarkable service is changing the way scheduling is done! AppointCenter Online Scheduling optional uses include: Exclusive use as in-house scheduling software, Allowing your customers the ability to schedule appointments online, Outsourcing your scheduling needs, to save labor costs, on a part-time, full-time, or afterhour's basis. How It Works Our AppointCenter services facilitate appointment scheduling between our call center, your office, and your clients. You, your employees, and our CSRs will have access to the provider side of your AppointCenter scheduling service. The provider side of AppointCenter functions just like your in-house scheduling software - except it is web-based. If you so choose, your customers can access the client side of your scheduling system at any time via the web. They will be able to review your services, explore open appointment times, and schedule their appointments. Online scheduling is a great way to enhance your customers' satisfaction and keep them coming back to you, time and time again. Using AppointCenter services shows customers that you are on the leading edge of technology - a great way to attract new customers! Features Convenient 24 / 7 access to your appointments and client information. Can be accessed by you, your office, and by our highly trained CSRs. Maximize your scheduling resources. Outsourcing your scheduling operations increases efficiency and productivity. By outsourcing your scheduling operations, you lower your scheduling costs by as much as 80%. AppointCenter services are 100% web based and can be accessed anywhere in the world. Appointments are taken in real-time so there's no concern of double bookings. AppointCenter online scheduling services are easily customizable for any business: large, small, complex, or simple. We work with you to set up your office's scheduling system. Online site help for every page and step. Automated e-mails are sent to confirm appointments. Send automated, time and money saving e-mails to ensure your clients know what to do to prepare for their appointments. AppointCenter services are web-based so there's no software to install on to your computer. Allows you to set and edit your own schedule. Allows you to manage an unlimited number of employees and appointment types. Your office and client information is secure. AppointCenter online scheduling offers multiple access tiers with varying security levels. Supports remote control of unlimited offices by our CSRs. Lets you group appointment types for easy schedule editing. Getting Started What do I need to do to get started? Our AppointCenter online scheduling service has only one requirement. Due to it's many advanced features, Microsoft's Internet Explorer 5.0 (or higher) or AOL 5.0 (or higher) must be used to properly use the provider features. You can still use Netscape or any other Internet Browser to surf the web, just not while using the provider features of your AppointCenter scheduling system. Furthermore, if you allow your clients to schedule their own appointments, they can use whatever web browser they choose. Click here to download the latest version of Internet Explorer. Your Internet Connection Depending on the frequency and volume that you use our AppointCenter services, you may want to consider upgrading your Internet connection, if you haven't already. If you are a single user who accesses your scheduling system only once or twice a day, a dial-up connection will work just fine. However, if you are multi user office or if you need constant access to your scheduling system, you may want to explore broadband options such as DSL or Cable. Notify your clients If you choose to offer online scheduling to your clients, you may want to notify them. We suggest posting signs in your office, updating your business cards and stationary, mailing a notice of the new service to each of your customers, or updating your telephone book, television, radio and print ads. Your customers will be thrilled to learn that they can schedule their appointments online. Link to Us For easy access to CallNet's AppointCenter services for both you and your clients, you may want to link to us on your web site.
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